Personalized Customer Service

Dear Valued Customers,
PGL is committed to improve our Service Quality & Customer Satisfaction . Therefore, we welcome your feedbacks in regards to our service, organisation, website, or anything else that you can think of which would reach our objectives.

Overall how would you rate the service you received today from PGL?

Overall please rate the performance & reactiveness you received from our staff?

It is important that we provide a Personalised service to you; please rate what you think?

How Helpful and Friendly were our staff over the phone?

When making a Booking, were you satisfied with the time taken to get a confirmation?

Did you receive your Documents, Bill of Lading/Airwaybill/Invoices on time?

When requesting for Quotations, did you receive it on time?

How fast were you Notified when there were delays/changes in your shipments?

In general, would you Recommend our Services to others?

What kind of comment would you like to send?

What about us do you want to comment on?

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